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The public may contact the Joint Commission's Office of Quality Monitoring to report any concerns or register complaints about a Joint Commission-accredited health care organization by either calling 1/800-994-6610 or emailing complaint@jcaho.org

Phelps Memorial encourages our patients, their family and friends to contact us so we may address questions or concerns about our service levels.
Please contact our Quality Coordinator at 308-995-2845.

To file a complaint with the Nebraska Department of Health and Human Services, call (402) 471-4363 or submit a written complaint to:

Nebraska DHHS, Division of Public Health
Licensure Unit
Acute Care Facilities
301 Centennial Mall South, 3rd Floor
P O Box 94986
Lincoln, NE 68509-4986