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Our Departments

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Phelps Memorial encourages our patients, their family and friends to contact us so we may address questions or concerns about our service levels.

Please contact our Quality Coordinator at 308-995-2845.

The public may contact the Joint Commission's Office of Quality Monitoring to report any concerns or register complaints about a Joint Commission-accredited health care organization by either calling 1/800-994-6610 or emailing complaint@jcaho.org

The Joint Commission

Patient Information




To file a complaint with the Nebraska Department of Health and Human Services, call (402) 471-4363 or submit a written complaint to:

Nebraska DHHS, Division of Public Health
Licensure Unit
Acute Care Facilities
301 Centennial Mall South, 3rd Floor
P O Box 94986
Lincoln, NE 68509-4986

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