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As COVID-19 has affected how many of us go about our daily lives, it has also changed the typical primary care visit. Phelps Medical Group has transformed how providers and patients can meet with their medical provider, particularly in an effort to stop the spread of COVID-19. 

Telehealth uses digital technologies such as computers, phones or iPads, to access health care services remotely and manage patient care. 

Online services increase access to care while limiting face-to-face interactions that would occur during office visits, with the goal of reducing the risk of spreading the disease.  It can also preserve personal protective equipment (PPE).

Zach Egger, D.O., Phelps Medical Group physician, said “We felt that this was a critical step in preparing the community for COVID-19. This is a national public health issue and virtual visits are another way we can check in with our patients while protecting them and our staff from potential coronavirus exposure.”

Patients schedule appointments just like they would schedule a visit to the medical clinic. 

While it’s likely many people will become infected with the coronavirus that causes COVID-19, most will not get seriously ill.  Those at greatest risk are over 60, or have underlying health conditions or a compromised immune system.  The number one job for all of us is to avoid becoming a carrier of the virus.  By using the virtual visit system, patients can remain in the comfort of their home, while working with their medical provider to resolve their health issue.

Telehealth is one strategy to help patients and providers stay protected. Virtual visits allow people to practice social distancing while reducing the spread of the disease and protecting health workers.

“While we all must continue to do our part in practicing physical distancing, telehealth is one way Phelps Medical Group is able to continue to support that effort and still meet the needs of our patients,” stated Dr. Egger.  “This is one way that we are able to keep people home and prevent exposure as the coronavirus pandemic spreads.”