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Phelps Memorial Health Center has received the 2024 Gallup Exceptional Workplace Award (GEWA) for the 5th consecutive year.  This award recognizes the most engaged workplace cultures in the world. 


After another year of disruption in the workplace, Gallup found that Phelps Memorial Health Center continued to engage and develop its people in innovative ways. 

“Congratulations to the 60 organizations that have redefined what it means to be a great place to work. Your commitment to creating environments where employees are listened to, valued and positioned to use their strengths every day is what sets you apart. Thank you for setting a new global standard in what it means to be a thriving workplace,” said Jon Clifton, Gallup chief executive officer. 


The GEWA winners’ ratio of engaged employees to actively disengaged employees is 11 times higher than the global average. Worldwide, only 23% of employees are engaged — that is, committed to their work and connected to their workplace — and just 33% of employees in the U.S. workforce are engaged. Seventy percent of employees at winning GEWA organizations are engaged.


“We value our teammates and their daily commitment to excellence. They are the essence of our organization, making our workplace culture one of which to be proud,” said Lacie Westcott, Phelps Memorial Health Center Chief Experience Officer. “Phelps Memorial has invested in resources and programs to elevate our employee engagement and experience.”


Westcott added, “Employee engagement is a priority here.  It is our goal to not only provide high-quality health care, but also that our employees find purpose and meaning in their work. We raise the bar for what a workplace can be. By nurturing a supportive environment, we aim to not only retain our workforce, but also attract top-tier talent who share our vison and values.” 


Gallup’s meta-analysis on team engagement and performance is the most comprehensive workplace study ever conducted, with data on more than 2 million employees in 276 organizations across 54 industries and 96 countries. Highly engaged organizations significantly outperform their peers in important business outcomes, including customer ratings, profitability, productivity, turnover, safety incidents, shrinkage, absenteeism, quality, wellbeing and organizational citizenship.


For a complete list of GEWA winners and more about the selection process, visit the Winners page.